Gianna Mackey is "a lovable troublemaker with a twinkle in her eye". She is also "charming, scrappy, fun, witty and good-natured". Gianna comes from a family of working-class parents who are adored by their community. This makes Gianna welcoming and friendly individual who treats everyone like family - but don’t get it twisted. She’s no pushover. She’s tough and quick to defend the defenseless, isn’t afraid of a little chaos and rolls with the punches while approaching everything with a bit of wry humor.